Contact
Four ways in, no phone tree
Tell us which of these you are and you reach the right person first time. We answer people, not tickets.
Who to write to
Pick the closest match
An order or a collection
A question about a basket, a collection window or a QR code that will not scan.
orders@planeaton.example (placeholder)
Producing for PlanEaton
You make food and want it sold before it is made.
producers@planeaton.example (placeholder)
Hosting a pickup point
You have a space, a shop or a neighbourhood that wants one.
locations@planeaton.example (placeholder)
Everything else
Press, partnerships, or anything that does not fit above.
hello@planeaton.example (placeholder)
Before you write
Answers to the three most common messages
Draft — real details pending
Addresses, phone and response times
Every email address on this page is a placeholder for the prototype, and no phone number, postal address or response time has been invented. Medeaterraneon will supply the real contact details before launch.
Or just start a basket
Most questions answer themselves once you have seen one order go through the loop.